Effective Date: 1-Jul-2025

This Privacy Policy explains how ToSign.com.au on behalf of Orange Digital AU Pty Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use ToSign, a digital signature and form automation platform.

1. Information We Collect

• Name, email address, phone number
• Signature images and related input
• Uploaded documents and form data
• Usage data and IP address
• Business or organisation details (if provided)

2. How We Collect It

• Create an account or login
• Upload a document or send it for signing
• Interact with our platform (including via cookies)
• Contact our support team

3. Purpose of Collection

• Provide and improve our services
• Enable document signing and tracking
• Ensure data security and integrity
• Comply with legal obligations
• Respond to inquiries or support requests

4. Data Storage & Security

We store data on secure servers hosted in Australia (AWS Sydney). Your data is protected using encryption in transit and at rest. Access to your information is limited to authorised personnel only.

5. Disclosure to Third Parties

We may share information with trusted third-party services (e.g. payment gateways, cloud providers) strictly for operational purposes. We do not sell your personal information.

6. Access & Correction

You have the right to request access to, or correction of, your personal information. Please email us at contact@tosign.com.au.

7. Cookies

We use cookies to enhance user experience and collect usage analytics. You can manage cookies through your browser settings. See our Cookie Policy for more.

8. Data Retention

We retain personal information as required by law or per the retention period selected by the user (e.g., 7 or 30 days). Deleted documents are permanently removed after expiration.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: contact@tosign.com.au
Mail: Orange Digital AU Pty Ltd, Desertrose Crescent, Bridgeman Downs, 4035, QLD, Australia